MakeFun Refund Policy

MakeFun provides digital services and computing resources that are made available or consumed immediately. Except where required by applicable law or expressly stated in this Policy, purchases are final and non-refundable. We do not provide cash refunds, credits, or other compensation for unused or partially used purchased content, credits, subscription time, or services.

This general rule is consistent with Section 8 of our Terms of Use. Nothing in this Policy limits any non-waivable consumer right that applies to you under applicable law.

If you accidentally place a duplicate order, contact us within 72 hours of the purchase. We will review the payment and account records and, if we confirm that the charge is a duplicate, determine the appropriate correction or refund.

We will also review reports that a payment was completed but the purchased credits or plan were not delivered, or that an incorrect amount was charged because of a MakeFun billing error. We may first correct the account, restore access, or issue replacement credits where that fully resolves the issue.

Submitting a request does not guarantee a refund. Each request is reviewed based on the payment record, delivery status, account activity, and applicable law.

Unless applicable law requires otherwise, refunds are not provided for:

• Changes of mind, accidental purchases other than a confirmed duplicate order, or failure to use purchased services.
• Unused, partially used, expired, forfeited, or reset credits or subscription benefits.
• Dissatisfaction with the style, quality, suitability, or other characteristics of AI-generated output, because generative results can vary and computing resources are consumed when a generation is processed.
• Issues caused by your device, internet connection, incompatible software, or a third-party service outside MakeFun’s reasonable control.
• Price changes, promotional offers, or discounts introduced after a purchase.
• Account suspension or termination, content removal, or service restrictions resulting from a violation of our Terms of Use, safety rules, or applicable law.
• Fees or exchange-rate differences imposed by a bank, card issuer, cryptocurrency network, or other payment provider.

You may cancel a recurring subscription through the account or payment-provider controls made available for that subscription. Cancellation prevents future renewal according to the confirmation shown by the applicable service. It does not retroactively refund the current billing period or provide a prorated refund for unused time, credits, or benefits, unless applicable law requires otherwise.

You are responsible for cancelling before the next renewal charge. If you cannot find the cancellation control, contact contact@makefun.ai before the renewal date.

Payments processed by an app store, cryptocurrency payment service, or another third-party platform may also be subject to that provider’s refund rules and procedures. If the provider requires refund requests to be submitted directly through its platform, you must use that process. Contact us if you need information reasonably available to MakeFun to support the provider’s review.

Email contact@makefun.ai from the email address associated with your MakeFun account and use the subject line “Refund Request.” Include:

• Your MakeFun account email address.
• The order or transaction identifier.
• The purchase date, amount, and payment method.
• A clear description of the issue.
• Supporting screenshots or receipts, if relevant.

Do not send a full card number, card security code, private key, seed phrase, password, or other sensitive authentication information.

We may ask for additional information needed to verify your identity, the payment, delivery of the purchased service, and relevant account usage.

If a refund is approved, it will normally be sent to the original payment method or processed through the original payment provider. The time for funds to appear depends on the provider, bank, network, and local payment system. MakeFun does not control those external processing times.

Any credits, subscription access, or other benefits associated with a refunded payment may be removed from the account.

Some jurisdictions provide mandatory cancellation, refund, or consumer-protection rights that cannot be excluded by contract. Where such laws apply, this Policy does not restrict those rights, and MakeFun will handle eligible requests as required by applicable law.

We may update this Refund Policy from time to time. We will post the revised Policy on this page and update the effective date. Changes apply prospectively unless applicable law requires otherwise.

For payment or refund questions, contact us at contact@makefun.ai.